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Administration Essentials for New Admins (ADM201)

Course Description Schedule Course Outline
 

Who should attend

Administration Essentials for New Admins is designed for new system administrators responsible for the setup, configuration, and maintenance of their organizations’ Salesforce applications. Other groups that benefit from this course include power users, sales operations, and IT managers. Note that administrators of Salesforce Professional Edition should take Administration Essentials (Professional Edition).

Prerequisites

The prerequisites include a solid understanding of basic Salesforce concepts and functionality and completion of the following online courses, which are available at www.salesforce.com or, for salesforce.com customers, right from the Help Site in Salesforce:

  • Getting Started: Navigating Salesforce
  • Getting Started: Using the Sales Cloud

Course Objectives

This comprehensive hands-on course is a must for new Salesforce administrators. Administration Essentials for New Admins is the core training that ensures your success with Salesforce. For maximum benefit, we recommend administrators take this course before starting a Salesforce deployment or when taking over an existing deployment. When you complete this course, you’ll be able to:

  • Customize your application, including page layouts, fields, tabs, and business processes.
  • Create a secure Salesforce environment.
  • Maintain and import clean data.
  • Create high-value reports and dashboards.
  • Setup workflow automation.

Course Content

  • Getting Around the App
  • Setting Up the User Interface
  • Getting Your Organization Ready for Users
  • Up and Managing Users
  • Security and Data Access
  • Customization: Fields
  • Managing Data
  • Reports and Dashboards
  • Automation
  • Collaboration
  • Service Cloud
Classroom Training

Duration 5 days

Price (excl. tax)
  • Germany: 3,625.- €
  • Switzerland: 3,625.- €
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Bread
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.


Dates and Booking
Online Training

Duration 5 days

Price (excl. tax)
  • Germany: 3,625.- €
Dates and Booking
 
Click on town name to bookSchedule
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
Germany
20/03/2017 - 24/03/2017 Berlin
27/03/2017 - 31/03/2017 Frankfurt
03/04/2017 - 07/04/2017 Munich
24/04/2017 - 28/04/2017 Berlin Course language: English
15/05/2017 - 19/05/2017 Munich
29/05/2017 - 02/06/2017 Düsseldorf
26/06/2017 - 30/06/2017 Frankfurt
10/07/2017 - 14/07/2017 Berlin Course language: English
17/07/2017 - 21/07/2017 Munich
Switzerland
15/05/2017 - 19/05/2017 Zurich Course language: English