Junos Troubleshooting in the NOC (JTNOC)

Course Description Schedule Course Outline

Who should attend

The course content is aimed at operators of devices running the Junos OS in a NOC environment. These operators include network engineers, administrators, support personnel, and reseller support personnel.


JTNOC is an introductory-level course. Students should have basic networking knowledge and an understanding of the Open Systems Interconnection (OSI) reference model and the TCP/IP protocol suite. Students should also attend the Introduction to the Junos Operating System (IJOS) course or have equivalent experience prior to attending this class.

Course Objectives

After successfully completing this course, you should be able to:

  • Reduce the time it takes to identify and isolate the root cause of an issue impacting your network.
  • Gain familiarity with Junos products as they pertain to troubleshooting.
  • Become familiar with online resources valuable to Junos troubleshooting.
  • Gain familiarity with Junos tools used in troubleshooting.
  • Identify and isolate hardware issues.
  • Troubleshoot problems with the control plane.
  • Troubleshoot problems with interfaces and other data plane components.

Course Content

This two-day course is designed to provide introductory troubleshooting skills for engineers in a network operations center (NOC) environment. Key topics within this course include troubleshooting methodology, troubleshooting tools, hardware monitoring and troubleshooting, interface monitoring and troubleshooting, and troubleshooting data and control planes on devices running the Junos operating system. This course is based on Junos OS Release 10.3R1.9.

Classroom Training

Duration 3 days

Price (excl. tax)
  • Germany: 1,890.- €
  • Juniper Training Credits: 2300 JTC
Digital courseware Dates and Booking
Online Training

Duration 3 days

Price (excl. tax)
  • Germany: US$ 2,100.-
Digital courseware Dates and Booking
Click on town name to bookSchedule
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.
06/03/2017 - 08/03/2017 Frankfurt
14/03/2017 - 16/03/2017 Frankfurt
20/03/2017 - 22/03/2017 Frankfurt
05/06/2017 - 07/06/2017 Frankfurt
19/06/2017 - 21/06/2017 Frankfurt
27/06/2017 - 29/06/2017 Frankfurt
31/07/2017 - 02/08/2017 Hamburg
18/12/2017 - 20/12/2017 Frankfurt
06/03/2017 - 08/03/2017 Zurich
14/03/2017 - 16/03/2017 Zurich
20/03/2017 - 22/03/2017 Zurich
05/06/2017 - 07/06/2017 Zurich
19/06/2017 - 21/06/2017 Zurich
27/06/2017 - 29/06/2017 Zurich
06/03/2017 - 08/03/2017 Vienna (iTLS)
14/03/2017 - 16/03/2017 Vienna (iTLS)
20/03/2017 - 22/03/2017 Vienna (iTLS)
05/06/2017 - 07/06/2017 Vienna (iTLS)
19/06/2017 - 21/06/2017 Vienna (iTLS)
27/06/2017 - 29/06/2017 Vienna (iTLS)

Fast Lane Flex™ Classroom If you can't find a suitable date, don't forget to check our world-wide FLEX™ training schedule.