IBM Tivoli Business Services Manager 6.1.1 for Administrators (TM337G)

Course Description Schedule Course Outline

Who should attend

This intermediate-level course is for system administrators responsible for maintaining a Tivoli Business Service Manager 6.1.1 deployment, IBM/Business Partner technical specialists and services consultants.


You should have the following skills:

  • General Business Service Manager concepts
  • Experience with Tivoli Netcool/OMNIbus
  • General understanding of DB2 database, schema, and instance concepts and configuration
  • General understanding of user and group name repository concepts, such as LDAP

Course Content

Tivoli Business Service Manager provides tools to model and track the status of business processes. Business service models use rules to create a hierarchy of related business services. The rules and service models show the immediate business impact of low-level service outages on higher-level business services. In this course you learn how to develop, manage, and build service models, configure service dashboards, and manage a Tivoli Business Service Manager deployment. You will learn how to use the Jazz for Service Management tools to visualize service model data and data from other applications. You will also learn to customize dashboard content for different target audiences and platforms, including mobile devices.

Classroom Training

Duration 5 days

Price (excl. tax)
  • Germany: 3,590.- €
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Bread
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.

Digital courseware Dates and Booking
Click on town name to bookSchedule
This is a FLEX course, which is delivered both virtually and in the classroom.

Currently no local training dates available.  For enquiries please write to

21/08/2017 - 25/08/2017 Zurich
11/12/2017 - 15/12/2017 Vienna (iTLS)

Fast Lane Flex™ Classroom If you can't find a suitable date, don't forget to check our world-wide FLEX™ training schedule.