IBM Tealeaf Customer Experience 9.0.1 Events and Reports (9F25G)

Course Description Schedule Course Outline
 

Who should attend

This intermediate course should be attended by all analysts and administrators of IBM Tealeaf. In order to accurately interpret the resulting metrics, all analysts must understand how IBM Tealeaf events are built and operate. This will also help them determine what metrics are useful to track within IBM Tealeaf and how. Therefore, even if some analysts do not become designated Event Modelers, their participation in this course ensures that they will be able to work together successfully. IBM Tealeaf system administrators should also attend to better understand data integrity and support requirements.

Prerequisites

You should have completed IBM Tealeaf Customer Experience Fundamentals.

Course Content

IBM Tealeafs reports and analytical tools provide insight into your online visitors experience by using IBM Tealeaf Events. Events can track almost anything that occurs within an online session, and this flexibility requires that they are custom-built to each site.

This course provides detailed explanations of Event concepts and extensive practice building Events, all within the context of real-world scenarios. Those who complete this course will have the knowledge to build and analyze reports in IBM Tealeaf, as well as the skill required to build the Events that underlie all IBM Tealeaf analysis.

Classroom Training

Duration 2 days

Price (excl. tax)
  • Germany: 1,490.- €
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Bread
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.


Digital courseware Dates and Booking
 
Click on town name to bookSchedule
Germany
16/01/2017 - 17/01/2017 Stuttgart
13/03/2017 - 14/03/2017 Hamburg
08/05/2017 - 09/05/2017 Munich
03/07/2017 - 04/07/2017 Düsseldorf
28/08/2017 - 29/08/2017 Berlin
23/10/2017 - 24/10/2017 Frankfurt
Switzerland
16/01/2017 - 17/01/2017 Zurich
Austria
08/05/2017 - 09/05/2017 Vienna (iTLS)