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IBM SPSS Data Collection Telephone Interviewing - ILT (0M045G)

Course Description Schedule Course Outline

Who should attend

This basic course is for anyone responsible for conducting Telephone interviews with IBM SPSS Data Collection, as well as Supervisors that may need to understand and manage this interaction.


  • For onsite delivery, access to a IBM SPSS Data Collection Phone server and a fully functioning IBM SPSS Data Collection Telephone installation.

Course Content

This course teaches the Telephone interviewers to understand, interact and manage the Telephone interviewing environment.

NOTE: Attendees that participate in the ´IBM SPSS Data Collection Scripting: (Survey Creation) Level I´ will receive a FREE handout entitled ´IBM SPSS Data Collection Scripting (Survey Creation) Level I - Script for Telephone´ that will enable them to integrate key Telephone functionality into the survey design.

Classroom Training

Duration 1 day

Price (excl. tax)
  • Germany: 790.- €
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Bread
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.

Digital courseware Dates and Booking
Click on town name to bookSchedule
03/04/2017 Hamburg
29/05/2017 Munich
24/07/2017 Düsseldorf
18/09/2017 Berlin
13/11/2017 Frankfurt
29/05/2017 Vienna (iTLS)