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Operations Manager i Software 10.x Essentials (OMI120)

Course Description Schedule Course Outline

Who should attend

New users of HP Operations Management (OMi) 10.01, including:

  • IT Tools Engineers
  • Operations Staff
  • Operations Managers
  • Availability Engineers
  • System Administrators
  • Network Administrators


Successful completion of the BSM 10 Essentials course Working knowledge of the following:

  • IT operations principles and practices
  • Systems and network, administration
  • Industry-standard operating systems
  • Network, system, and application monitoring principles and practices

Course Objectives

This 5 day, entry-level, instructor-led training offers technical personnel, who are new to Operations Management i Software (OMi) 10.01, the opportunity to develop hands-on experience in applying the fundamental principles, methodologies, and capabilities for managing events using OMi. OMi is a best-in-class service operations solution. This course is recommended for individuals who are responsible for designing, implementing, or administering effective service operations capabilities for mission-critical business services. This course includes hands-on labs that use version 10.01 of the OMi software.

Course Content

At the end of the course, you will be able to:

  • Describe the core features and capabilities of HP OMi and its role in event management
  • Describe OMi’s role as a consolidated console andoperations bridge
  • Use OMi to effectively identify, prioritize, and resolve incidents
  • Customize the OMi console for specific user roles
  • Understand and tune CI resolution and correlation
  • Use and configure OMi Performance Graphs
  • Use and configure OMi Tools
  • Understand basic concepts of UCMDB and RTSM
  • Create and tune TBEC correlation rules
  • Understand deployment architecture and options
  • Configure integration between OMi and OM
  • Configure integration between OMi and SiteScope
  • Configure integration between OMi and EUM
  • Configure integration between OMi and Service Manager
Classroom Training

Duration 5 days

Price (excl. tax)
  • Germany: 2,775.- €
Dates and Booking
Click on town name to bookSchedule
30/01/2017 - 03/02/2017 Gelnhausen
20/03/2017 - 24/03/2017 Gelnhausen
14/08/2017 - 18/08/2017 Gelnhausen