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Cisco Unity Connection 10.0 Workshop (CUC10W)

Course Description Schedule Course Outline

Who should attend

The primary audiences for this course are support and deployment engineers, administrators, or anyone who needs an understanding of Cisco Unity Connection 10.x, for example field engineers.


Prior to attending, you should have a good understanding of Cisco Unified Communications Manager and know the Cisco Unified Communications and Collaboration portfolio products available. There is no Cisco Unity Connection knowledge required.

Course Objectives

After attending this course, you will be able to:

  • Understand and implement Cisco Unity Connection and its features
  • Understand the integration with other applications

After completing the lab exercises, you will be able to:

  • Configure Cisco Unity Connection
  • Manage Call Routing in Cisco Unity Connection
  • Integrate applications with Cisco Unity Connection

Course Content

Cisco Unity Connection is a voicemail and unified messaging platform with a comprehensive feature set and is based on the same Linux Unified Communications Operating System as Cisco Unified Communications Manager. With Cisco Unity Connection, you can access and manage voice messages in a variety of ways, using your email inbox, web browser, the Cisco Jabber messaging integration platform, Cisco Unified IP Phone, smartphone, tablet, and more.
This 2-day workshop will help you gain skills and knowledge necessary for initial Cisco Unity Connection 10.0 sizing, design, integration, and configuration as well as day-to-day administration and management tasks. It focuses on the initial setup and configuration of Cisco Unity Connection including integrations with LDAP server, Microsoft Exchange, and Cisco Prime Collaboration. It includes hands-on labs focused on configuration, verification, administration, and testing tasks. Lab exercises are delivered using an equipment-ready environment where students can focus on their specific areas of interests.

Classroom Training

Duration 2 days

Price (excl. tax)
  • Germany: 1,490.- €
  • Switzerland: Fr. 1,850.-
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Bread
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.

Dates and Booking
Click on town name to bookSchedule
14/12/2016 - 15/12/2016 Stuttgart
18/01/2017 - 19/01/2017 Frankfurt
22/02/2017 - 23/02/2017 Hamburg
29/03/2017 - 30/03/2017 Munich
04/05/2017 - 05/05/2017 Berlin
08/06/2017 - 09/06/2017 Düsseldorf
19/07/2017 - 20/07/2017 Stuttgart
23/08/2017 - 24/08/2017 Frankfurt Course language: English
02/08/2017 - 03/08/2017 Zurich
15/11/2017 - 16/11/2017 Zurich
13/03/2017 - 14/03/2017 Vienna (iTLS)
06/06/2017 - 07/06/2017 Vienna (iTLS)
17/08/2017 - 18/08/2017 Vienna (iTLS)
04/12/2017 - 05/12/2017 Vienna (iTLS)