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Cisco CSR 11 Update (CSR11U)

Course Description Schedule Course Outline
 

Who should attend

  • Support Engineers
  • Deployment Engineers
  • Administrators who need to know the SMB specific features and implementation that have been added in Cisco Collaboration Suite – up to Cisco Collaboration System Release 11.0

Prerequisites

  • Prior to attending this course, you should have a good understanding of Cisco Unified Communications Manager version 8.0 and Cisco Unity Connection version 8.0 or higher.
  • Knowledge of Cisco Unified Presence Server version 8.0 and of Cisco VCS is advantageous, but not required.

Course Objectives

  • Understand issues and challenges during upgrade including licensing
  • Understand and implement features of Cisco Unified Communications Manager version 11.0 (SMB CSR Architecture) Conference Now, Emergency Call Handler, Endpoint Refresh, Local Route Group, Native Queuing, SIP URI call routing, Call Dusting, Cisco UDS, Confidential Access Level
  • Understand and implement Cisco Attendant Console 10.6
  • Describe and implement features of Cisco Unity Connection version 11.0 including Unified Messaging and SRSV, Notification Enhancements
  • Describe and implement Cisco Unified IM and Presence version 11.0
  • Describe and implement Cisco VCS Control and Expressway for Remote and Mobile Access
  • Describe and implement Cisco VCS Control and Expressway for Cisco Jabber Guest
  • Describe and implement PCP 11.0

Course Content

This 3 day course will provide you with a comprehensive overview of Cisco Unified Communications Manager v11.0 to include the implementation of various features including Cisco Attendant Console 10.6, Unified IM and Presence 11.0, Cisco VCS Control and Expressway for Cisco Jabber Guest and Remote with Mobile Access. This course will also provide you with knowledge of the SMB specific features and implementation that have been added in the Cisco Collaboration Suite up to system release 11.0

Classroom Training

Duration 3 days

Price (excl. tax)
  • Germany: 2,950.- €
  • Cisco Learning Credits: 33 CLC
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Bread
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.


Digital courseware Dates and Booking
 
Click on town name to bookSchedule
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
Germany
09/01/2017 - 11/01/2017 Frankfurt
13/02/2017 - 15/02/2017 Hamburg
20/03/2017 - 22/03/2017 Munich Course language: English
10/04/2017 - 12/04/2017 Berlin
22/05/2017 - 24/05/2017 Düsseldorf
26/06/2017 - 28/06/2017 Stuttgart
24/07/2017 - 26/07/2017 Frankfurt
28/08/2017 - 30/08/2017 Munich
Switzerland
22/05/2017 - 24/05/2017 Zurich
04/10/2017 - 06/10/2017 Zurich
Austria
02/01/2017 - 04/01/2017 Vienna (iTLS)
02/05/2017 - 04/05/2017 Vienna (iTLS)
31/07/2017 - 02/08/2017 Vienna (iTLS)
23/10/2017 - 25/10/2017 Vienna (iTLS)