Cisco CSR 11 for Account Managers (CSR11AM)
Cisco Collaboration Systems Release 11.0 (formerly known as Unified Communications solution release) is a sophisticated, yet a simple communications solution designed to strengthen business relationships through improved interactions and experiences for midsize to large businesses. It is simple to deploy, manage, and maintain, supporting multiple applications on a virtualized platform. It is a highly available, interoperable, and scalable solution. This 1-day class will help you gain skills and knowledge necessary to understand and sell the Cisco Collaboration Systems Release 11.0 portfolio. It starts with Cisco Unified Communications Manager as the building block of a Unified Communications solution and attaches the relevant applications and integrations with enterprise applications.
Who should attend
The primary audiences for this course are Account Managers and Sales Engineers or anyone who needs an understanding of selling or buying a Cisco Collaboration Systems solution.
Prior to attending, you should have an understanding of enterprise telephony or Unified Communications in general and the importance of communications systems in an enterprise business.
Our instructor-led workshop is designed to enable an Account Manager to sell the Cisco Collaboration Systems Release 11.0 solution and associated vision and to engage customers in a conversation about the benefits of simple, productive, and cost-effective collaboration, by anyone, anywhere, on any device.