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Cisco Collaboration Systems Release 11.0 Administrator Workshop (CSR11ADMIN)

Course Description Schedule Course Outline

Who should attend

The primary audiences for this course are support and deployment engineers, field engineers, administrators, or anyone who needs an understanding of the Cisco Collaboration solution.


The course is intended to be for Unified Communications beginners with an understanding of traditional PBXs.

Course Objectives

Cisco Collaboration Systems Release 11.0 is a sophisticated, yet simple communications solution designed to strengthen business relationships through improved interactions and experiences for midsize to large businesses. It is a simple to deploy, manage, and maintain solution, supporting multiple applications on one virtualized platform. It is highly available, interoperable, and scalable solution.

This 5-day class will help you gain skills and knowledge necessary for initial Cisco Collaboration Systems Release 11.0 setup, integration, and configuration as well as day-to-day administration and management tasks. It focuses on the initial design, integration, configuration, and administration of Cisco Collaboration applications. It includes hands-on labs focused on configuration, verification, administration, and day-to-day management tasks. Lab exercises are delivered using an equipment-ready environment where students can focus on their specific areas of interests.

After attending this course, you will be able to:

  • Understand and implement Cisco Unified Communications Manager and its features
  • Understand and implement Cisco Unity Connection and its features
  • Understand and implement Cisco Unified IM and Presence and its features

Course Content

  • Module 1: Cisco Unified Communications Manager
  • Module 2: Cisco Unity Connection
  • Module 3: Cisco Unified IM and Presence

Lab Exercises

  • Configure Cisco Unified Communications Manager
  • Configure Cisco Unity Connection
  • Configure Cisco Unified IM and Presence
Classroom Training

Duration 5 days

Price (excl. tax)
  • Germany: 3,490.- €
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Bread
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.

Digital courseware Dates and Booking
Click on town name to bookSchedule
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
12/12/2016 - 16/12/2016 Düsseldorf Jahresendspurt Aktionstermin
23/01/2017 - 27/01/2017 Hamburg Jahresendspurt Aktionstermin
20/02/2017 - 24/02/2017 Frankfurt Jahresendspurt Aktionstermin
27/03/2017 - 31/03/2017 Berlin
24/04/2017 - 28/04/2017 Munich
15/05/2017 - 19/05/2017 Düsseldorf
19/06/2017 - 23/06/2017 Hamburg
17/07/2017 - 21/07/2017 Frankfurt
16/01/2017 - 20/01/2017 Zurich
24/04/2017 - 28/04/2017 Zurich
24/07/2017 - 28/07/2017 Zurich
30/10/2017 - 03/11/2017 Zurich
14/11/2016 - 18/11/2016 Vienna (iTLS)
06/03/2017 - 10/03/2017 Vienna (iTLS)
03/07/2017 - 07/07/2017 Vienna (iTLS)
04/09/2017 - 08/09/2017 Vienna (iTLS)
11/12/2017 - 15/12/2017 Vienna (iTLS)