Hosted Collaboration Service Foundation (HCSF)

Course Description Schedule Course Outline

Who should attend

This course is designed to give participants an in-depth introduction to Cisco Hosted Collaboration Service (HCS), its features, capabilities and components either as a single course or in preparation for intermediate level courses. Targeted roles include:

  • System engineers
  • Technical support personnel
  • Channel partners and resellers
  • Partner sales executives


Cisco recommends that you have the following prerequisite knowledge and skills:

Course Objectives

By completing this course, you should be able to describe:

  • The overall HCS capabilities and deployment modules
  • The HCS aggregation layer function and components for both local and central breakout
  • The service fulfillment layer function and components including Hosted Collaboration Mediation Fulfillment and Cisco Unified Communications Domain Manager
  • Endpoint and conferencing options available to HCS customers including on premise and cloud based Collaboration Meeting Rooms (CMR)
  • The role of Cisco Prime™ Collaboration Assurance and Hosted Collaboration Mediation Fulfillment in monitoring and reporting on an HCS environment

Course Content

The Hosted Collaboration Service Foundation (HCSF) course is a virtual instructor-led, lab-based, hands-on course offered by Cisco® Learning Services. This course focuses on the entire Cisco Hosted Collaboration Service environment and introduces participants to the roles of the data center, aggregation, fulfillment, and application architecture.

Online Training

Duration 2 days

Price (excl. tax)
  • Germany: US$ 2,000.-
  • Cisco Learning Credits: 20 CLC
Dates and Booking

Currently there are no training dates scheduled for this course. Training date request