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Implementing Cisco Collaboration Applications (CAPPS)

Course Description Schedule Course Outline

Who should attend

The primary target audiences for the course are:

  • Network administrators and network engineers
  • CCNP Collaboration candidates

Secondary audiences are:

  • Systems engineers


This course is part of the following Certifications:


  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Basics of digital interfaces, PSTN, and VoIP
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments

Course Objectives

  • Implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment
  • Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment
  • Implement Cisco Unified IM and Presence and Cisco Jabber Desktop and Mobile using BYOD
  • Integrate Cisco VCS and Cisco TMS into a Cisco collaboration deployment

Course Content

CAPPS v1.0 provides the learner the comprehensive training needed to integrate Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a successful collaboration deployment. It outlines voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration within Cisco Unified Communications Manager.

CAPPS labs help the learners to successfully integrate Cisco Unity Connection, Unity Express, IM and Presence features with Cisco Unified Communications Manager. Labs also cover the configuration of Cisco Unity Connection users, system settings, Cisco Unified Messaging, Unified Communications IM and Presence with Cisco Jabber.

Classroom Training

Duration 5 days

Price (excl. tax)
  • Germany: 2,990.- €
  • Switzerland: Fr. 4,300.-
  • Cisco Learning Credits: 33 CLC
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Bread
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.

Digital courseware Dates and Booking
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Fast Lane will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
This class will become guaranteed to run with one more student registration.
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
This is a FLEX course, which is delivered both virtually and in the classroom.
28/11/2016 - 02/12/2016 Frankfurt Jahresendspurt Aktionstermin
12/12/2016 - 16/12/2016 Berlin Jahresendspurt Aktionstermin
09/01/2017 - 13/01/2017 Hamburg Jahresendspurt Aktionstermin
06/02/2017 - 10/02/2017 Frankfurt Jahresendspurt Aktionstermin
20/02/2017 - 24/02/2017 Berlin Jahresendspurt Aktionstermin
06/03/2017 - 10/03/2017 Munich Course language: English
20/03/2017 - 24/03/2017 Düsseldorf
27/03/2017 - 31/03/2017 Stuttgart
19/12/2016 - 23/12/2016 Zurich
23/01/2017 - 27/01/2017 Zurich
10/04/2017 - 14/04/2017 Zurich
17/07/2017 - 21/07/2017 Zurich
02/10/2017 - 06/10/2017 Zurich
27/02/2017 - 03/03/2017 Vienna (iTLS)
29/05/2017 - 02/06/2017 Vienna (iTLS)
21/08/2017 - 25/08/2017 Vienna (iTLS)
20/11/2017 - 24/11/2017 Vienna (iTLS)

Fast Lane Flex™ Classroom If you can't find a suitable date, don't forget to check our world-wide FLEX™ training schedule.