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Implementing Cisco Collaboration Applications (CAPPS)

Course Description Schedule Course Outline

Who should attend

The primary target audiences for the course are:

  • Network administrators and network engineers
  • CCNP Collaboration candidates

Secondary audiences are:

  • Systems engineers


This course is part of the following Certifications:


  • Working knowledge of fundamental terms and concepts of computer networking, including LANs, WANs, switching and routing
  • Ability to configure and operate Cisco routers and switches and to enable VLANs and DHCP
  • Basics of digital interfaces, PSTN, and VoIP
  • Fundamental knowledge of converged voice and data networks and Cisco Unified Communications Manager deployments

Course Objectives

  • Implement Cisco Unity Connection in a Cisco Unified Communications Manager deployment
  • Describe how to implement Cisco Unity Express in a Cisco Unified Communications Manager Express deployment
  • Implement Cisco Unified IM and Presence and Cisco Jabber Desktop and Mobile using BYOD
  • Integrate Cisco VCS and Cisco TMS into a Cisco collaboration deployment

Follow On Courses

Course Content

CAPPS v1.0 provides the learner the comprehensive training needed to integrate Cisco Unity Connection, Cisco Unity Express, Cisco Unified IM and Presence, and video into a successful collaboration deployment. It outlines voice messaging deployment scenarios, Cisco Unified Presence features, and troubleshooting mechanisms as well as Cisco Unified IM and Presence and Cisco Jabber integration within Cisco Unified Communications Manager.

CAPPS labs help the learners to successfully integrate Cisco Unity Connection, Unity Express, IM and Presence features with Cisco Unified Communications Manager. Labs also cover the configuration of Cisco Unity Connection users, system settings, Cisco Unified Messaging, Unified Communications IM and Presence with Cisco Jabber.

Classroom Training

Duration 5 days

Price (excl. tax)
  • Germany: 2,990.- €
  • Switzerland: Fr. 4,300.-
  • Cisco Learning Credits: 34 CLC
incl. catering
Catering includes:

  • Coffee, Tea, Juice, Water, Soft drinks
  • Pastry and Sweets
  • Bread
  • Fresh fruits
  • Lunch in a nearby restaurant

* Catering information only valid for courses delivered by Fast Lane.

Digital courseware Dates and Booking
E-Learning Cisco Digital Learning
Price (excl. tax)
  • Germany: US$ 1,000.-
Buy E-Learning
Click on town name to bookSchedule
Fast Lane will carry out all guaranteed training regardless of the number of attendees, exempt from force majeure or other unexpected events, like e.g. accidents or illness of the trainer, which prevent the course from being conducted.
This computer icon in the schedule indicates that this date/time will be conducted as Instructor-Led Online Training.
14/08/2017 - 18/08/2017 Berlin
28/08/2017 - 01/09/2017 Munich
28/08/2017 - 01/09/2017 Nuremberg
04/09/2017 - 08/09/2017 Düsseldorf
11/09/2017 - 15/09/2017 Stuttgart
18/09/2017 - 22/09/2017 Münster
09/10/2017 - 13/10/2017 Hamburg
09/10/2017 - 13/10/2017 Hanover
09/10/2017 - 13/10/2017 Zurich
26/02/2018 - 02/03/2018 Zurich
04/06/2018 - 08/06/2018 Zurich
27/08/2018 - 31/08/2018 Zurich
19/11/2018 - 23/11/2018 Zurich
21/08/2017 - 25/08/2017 Vienna (iTLS)
20/11/2017 - 24/11/2017 Vienna (iTLS)
02/01/2018 - 05/01/2018 Vienna (iTLS) 4 days
19/03/2018 - 23/03/2018 Vienna (iTLS)
25/06/2018 - 29/06/2018 Vienna (iTLS)
17/09/2018 - 21/09/2018 Vienna (iTLS)