> > 44EHL30011

CA eHealth r6.3 Reporting 300 (44EHL30011)

Course Description Schedule

Course Overview

In this 300 level course, students will examine the effective and efficient reporting capabilities of CA eHealth to monitor their infrastructure environment. This course will assist students with locating existing reports, understanding the relationship of technical features of eHealth as they relate to reporting. The essential concepts of CA eHealth required for understanding the reporting process will be explained as well. Several hands-on labs and workshops will reinforce conceptual content by providing students with experience in the actual report generation, customizing, and troubleshooting of eHealth.

Who should attend

  • System Administrators
  • Application Developers
  • Business Analysts
  • Implementation Consultants


  • Basic system administration, such as setting OS permissions, navigating a directory tree, and adding users
  • Command line interface experience, such as using File Transfer Protocol (FTP), executing scripts, and so on
  • A good understanding of network infrastructure management

Course Objectives

  • Define the CA eHealth product
  • Define essential CA eHealth concepts
  • Generate existing core reports
  • Evaluate the health of elements through data analysis
  • Generate Health and SLR reports
  • Identify best practices and enhancements
  • Manage faults using eHealth
  • Implement performance management
  • Plan capacity requirements

Course Content

Module 1 – Define the CA eHealth Product
  • Identify Key Features of the eHealth Product
  • Identify the Major Parts of Infrastructure Management
Module 2 – Define Essential CA eHealth Concepts
  • Define eHealth Basic Concepts
  • Perform Discovery and Polling
  • Define eHealth Related Concepts
  • Define General eHealth Permissions
  • Locate Additional eHealth Information
Module 3 – Generate Core Reports
  • Differentiate Between Reactive and Proactive Analysis Reporting
  • Generate Standard Reports
  • Define the Relationship Between Existing Reports
Module 4 – Evaluate Elements through Data Analysis
  • Define the Data Analysis Process
  • Define and Understand Exception Points
  • Describe the Roll-up Process
  • Define Baselines
Module 5 – Generate Health and SLR Reports
  • Identify the Major Sections of the Health Report
  • Analyze Supplemental Reports
  • Identify the Major Sections of the Service Level Reports
  • Describe the Usage of Each Report
Module 6 – Manage Faults
  • Resolve Server Intermittently Unreachable Problems
  • Resolve WAN Link Down Problems
Module 7 – Implement Performance Management
  • Determine Routers to Upgrade
  • Resolve an Observed Abnormal Average Network Volume
  • Resolve an Observed Imbalanced CPU Usage
Module 8 –Plan Capacity Requirements
  • Determine Which WAN Links Are Nearing Capacity
  • Determine Which Hard Drives Are Nearing Capacity
  • Determine Underutilized Elements
Classroom Training
Modality: G

Duration 3 days

Price (excl. tax)
  • Germany: 1,611.- €
Dates and Booking

Currently there are no training dates scheduled for this course.  Enquire a date