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Microsoft System Center 2012 Operations Manager (MOC 55006)

Course Description Schedule Course Outline

Detailed Course Outline

Module 1: Introduction to System Center 2012 Operations ManagerLessons

  • History and Evolution of System Center
  • System Center 2012 Product Suite
  • System Center 2012 Licensing
  • System Center 2012 Operations Manager

Lab : Introduction to System Center 2012 Operations Manager

  • Setting up the Initial Lab Environment
  • Introducing System Center 2012

After completing this module, students will be able to:

  • Explain the history and evolution of System Center
  • Differentiate between each of the System Center 2012 products
  • Describe System Center 2012 licensing
  • Identify the purpose and function of Operations Manager 2012

Module 2: Plan for Service MonitoringLessons

  • Introducing ITIL® and MOF
  • Designing the Service Monitoring Process
  • Documenting the Service Monitoring Process

Lab : Plan for Service Monitoring

  • Introducing Service Management

After completing this module, students will be able to:

  • Provide an overview of ITIL® and MOF
  • Design and document a service monitoring plan

Module 3: Plan an Operations Manager 2012 DeploymentLessons

  • Defining the Operations Manager 2012 Core Components
  • Designing for High Availability
  • Defining Core Hardware and Software Requirements
  • Designing Network Device Monitoring Requirements
  • Designing UNIX/LINUX Monitoring Requirements
  • Designing Windows-Based Monitoring Requirements

Lab : Plan an Operations Manager 2012 Deployment

  • Planning for Operations Manager 2012 Deployments
  • Exploring Operations Manager 2012 SQL Database Objects

After completing this module, students will be able to:

  • Define what a management group and its components are
  • Design a highly available System Center 2012 Operations Manager environment
  • Plan and design the necessary hardware and software components
  • Describe the necessary components for network device monitoring
  • Describe the necessary components for UNIX/LINUX-based server monitoring
  • Implement Windows-based server monitoring

Module 4: Deploy Operations Manager 2012Lessons

  • Reviewing Environmental Prerequisites
  • Installing Operations Manager 2012
  • Verifying Operations Manager 2012 Installation and Additional Configuration
  • Creating and Using Run As Accounts
  • Implementing Active Directory Integration
  • Designing and Implementing Role-Based Administration

Lab : Deploy Operations Manager 2012

  • Installing Operations Manager 2012
  • Configuring Active Directory Integration
  • Configuring Role-Based Security

After completing this module, students will be able to:

  • List the environmental prerequisites needed to install Operations Manager 2012 and Active Directory accounts
  • Describe how to install and configure a management group and its components
  • Verify the successful implementation of basic management group components
  • Create and use Run As accounts
  • Design a role-based administrative model
  • Explain what Active Directory Integration is

Module 5: Deploy the Operations Manager 2012 AgentLessons

  • Reviewing the Operations Manger 2012 Agent
  • Deploying the Operations Manager 2012 Agent
  • Introducing Agent Failover

Lab : Deploy the Operations Manager 2012 Agent

  • Deploying the Operations Manager 2012 Agent

After completing this module, students will be able to:

  • Explain the agent architecture
  • Explain agent deployment methods
  • Describe what Active Directory auto assignment is
  • Describe how the agent will handle a primary management server failure

Module 6: Deployment and Administration of Monitoring (Management) PacksLessons

  • Introducing Monitoring (Management) Packs
  • Understanding Most Commonly Used Monitoring (Management) Packs
  • Modifying and Expanding Monitoring (Management) Packs: Overrides
  • Monitoring (Management) Pack Administration Best Practices

Lab : Deployment and Administration of Monitoring (Management) Packs

  • Creating Management Packs and Groups
  • Installing Line of Business .NET Application
  • Installing and Importing Management Packs

After completing this module, students will be able to:

  • Explain what a monitoring (management) pack is
  • Describe the components of a monitoring (management) pack
  • Explain how to obtain a monitoring (management) pack
  • Deploy monitoring (management) pack
  • Explain the difference between sealed and unsealed monitoring (management) packs
  • Override a monitoring (management) pack
  • Describe best practices for monitoring (management) pack administration

Module 7: Tune Monitoring (Management) PacksLessons

  • Introducing Alerts
  • Tuning a Monitoring (Management) Pack
  • Using Operations Manager Baseline Monitors and Rules
  • Documenting Changes to Monitoring (Management) Packs

Lab : Tune Monitoring (Management) Packs

  • Tuning Monitoring (Management) Packs

After completing this module, students will be able to:

  • Describe alerts
  • Describe the monitoring (management) pack tuning process
  • Describe baseline monitors and rules
  • Document overrides

Module 8: Monitor AdministrationLessons

  • Exploring the Operations Console – Monitoring Pane
  • Administering Alerts
  • Exploring Agent-Based Monitoring
  • Customizing the Monitoring Pane

Lab : Monitor Administration

  • Working with Monitors and Alerts

After completing this module, students will be able to:

  • Navigate the monitoring pane in the Operations console
  • Investigate an alert
  • Use Health Explorer
  • Explain maintenance mode
  • Describe and create Views

Module 9: Advanced MonitoringLessons

  • Monitoring Network Devices
  • Monitoring UNIX/LINUX-Based Computers
  • Monitoring .NET-Based Applications
  • Expanding Operations Manager 2012 Monitoring

Lab : Advanced Monitoring

  • Monitoring a Network Device
  • Monitoring a .NET Application

After completing this module, students will be able to:

  • Monitor network devices
  • Monitor UNIX/LINUX-based computers
  • Monitor .NET-based applications
  • Monitor distributed applications
  • Expand monitoring by using monitoring (management) pack templates

Module 10: ReportsLessons

  • Using Operations Manager 2012 Reporting
  • Administering Reports
  • Customizing Reports

Lab : Reports

  • Reporting

After completing this module, students will be able to:

  • Understand how Operations Manager 2012 Reporting and SQL Server Reporting Services work together
  • Manage default Operations Manager 2012 reports
  • Create customized reports

Module 11: Notifications and Operations Manager 2012 MaintenanceLessons

  • Introducing Alert Notifications
  • Designing Maintenance and Disaster Recovery

Lab : Notifications and Operations Manager 2012 Maintenance

  • Creating Subscriptions and Notifications

After completing this module, students will be able to:

  • Describe and configure Operations Manager 2012 notifications
  • Plan and perform routine maintenance
  • Create a disaster recovery plan

Module 12: System Center 2012 IntegrationLessons

  • n/a

Lab : System Center 2012 Integration

  • Setting up the Initial Lab Environment
  • Creating an Orchestrator 2012 Runbook
  • Working with Orchestrator System Center Runbooks

After completing this module, students will be able to:

  • Describe System Center 2012 Integration