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Administering System Center Configuration Manager and Intune (MOC 20696)

Course Description Schedule Course Outline

Detailed Course Outline

Module 1: Managing Desktops and Devices in the Enterprise

This module explains the features included in System Center 2012 R2 Configuration Manager and Windows Intune and how you can use these solutions to manage desktops and devices in an enterprise environment.

Lessons

  • Systems Management Using Configuration Manager and Windows Intune
  • Overview of Configuration Manager and Cloud Services Architecture
  • Overview of the Configuration Manager Administrative Tools
  • Monitoring and Troubleshooting a Configuration Manager Site
  • Introduction to Queries and Reports

Lab : Performing Administrative Tasks by Using the Configuration Manager Tools

  • Searching in the Configuration Manager Console
  • Using Windows PowerShell with Configuration Manager
  • Managing Components by Using Configuration Manager Service Manager
  • Monitoring Site and Component Status
  • Reviewing Log Files by Using Configuration Manager Trace Log Tool

Lab : Creating Queries and Configuring Reporting Services

  • Creating Data Queries
  • Creating Subselect Queries
  • Configuring a Reporting Services Point

After completing this module, students will be able to:

  • Explain how using Configuration Manager and Windows Intune addresses the challenges of managing systems and users in today’s enterprise.
  • Describe the Configuration Manager, Windows Intune, and Microsoft Azure cloud services architecture.
  • Describe the management tools that you use to perform administrative functions for Configuration Manager and Windows Intune.
  • Describe the tools that you use to monitor and troubleshoot a Configuration Manager site.
  • Describe the Configuration Manager queries and reports.

Module 2: Preparing the Infrastructure to Support Desktop and Device Management

This module explains how to prepare the management infrastructure including the configuration of boundary groups, resource discovery, role-based administration, and mobile device management integration with Exchange Server.

Lessons

  • Configuring Boundaries and Boundary Groups
  • Configuring Resource Discovery
  • Configuring the Exchange Server Connector for Mobile Device Management
  • Configuring User and Device Collections
  • Configuring Role-Based Administration

Lab : Configuring Boundaries and Resource Discovery

  • Configuring Boundaries and Boundary Groups
  • Configuring Active Directory Discovery Methods

Lab : Configuring User and Device Collections

  • Creating a Device Collection
  • Creating a User Collection
  • Configuring a Maintenance Window

Lab : Configuring Role-Based Administration

  • Configuring a New Scope for Toronto Administrators
  • Configuring a New Administrative User

After completing this module, students will be able to:

  • Configure boundaries and boundary groups.
  • Configure resource discovery.
  • Configure the Exchange Server Connector for mobile device management.
  • Configure user and device collections.
  • Configure role-based administration.

Module 3: Deploying and Managing the Configuration Manager Client

This module explains how to deploy and manage the Configuration Manager client.

Lessons

  • Overview of the Configuration Manager Client
  • Deploying the Configuration Manager Client
  • Managing Client Settings in Configuration Manager

Lab : Deploying the Configuration Manager Client Software

  • Preparing the Site for Client Installation
  • Deploying the Configuration Manager Client Software by Using Client Push Installation

Lab : Managing Client Settings

  • Configuring Client Settings

After completing this module, students will be able to:

  • Describe the requirements and considerations for installing the Configuration Manager client.
  • Deploy the Configuration Manager client.
  • Manage client settings.

Module 4: Managing Inventory for PCs and Applications

This module explains the inventory collection process and explains how to configure, manage, and monitor hardware and software inventory, and use Asset Intelligence and Software Metering.

Lessons

  • Overview of Inventory Collection
  • Configuring Hardware and Software Inventory
  • Managing Inventory Collection
  • Configuring Software Metering
  • Configuring Asset Intelligence

Lab : Configuring and Managing Inventory Collection

  • Configuring Hardware Inventory

Lab : Configuring Software Metering

  • Configuring Software Metering

Lab : Configuring and Managing Asset Intelligence

  • Preparing the Site for Asset Intelligence
  • Configuring Asset Intelligence
  • Customizing the Asset Intelligence Catalog
  • Viewing Asset Intelligence Reports

After completing this module, students will be able to:

  • Describe inventory collection and identify differences between managing personal and corporate owned devices.
  • Configure and collect hardware and software inventory.
  • Manage inventory collection.
  • Configure and manage Software Metering.
  • Configure and manageAsset Intelligence.

Module 5: Distributing and Managing Content Used for Deployments

This module explains how to identify and configure the most appropriate method to distribute and manage content used for deployments.

Lessons

  • Preparing the Infrastructure for Content Management
  • Distributing and Managing Content on Distribution Points
  • Lab : Distributing and Managing Content for Deployments
  • Installing a New Distribution Point
  • Managing Content Distribution
  • Implementing Content Prestaging

After completing this module, students will be able to:

  • Prepare the infrastructure for content management.
  • Distribute and manage content on distribution points.

Module 6: Deploying and Managing Applications

This module explains how to distribute, deploy, and monitor applications for managed users and systems.

Lessons

  • Overview of Application Management
  • Creating Applications
  • Deploying Applications
  • Managing Applications
  • Configuring and Deploying Windows Store Apps
  • Deploying Virtual Applications by Using System Center 2012 R2 Configuration Manager

Lab : Creating and Deploying Applications

  • Installing and Configuring the Application Catalog Roles
  • Creating Applications with Requirements
  • Deploying Applications

Lab : Managing Application Supersedence and Removal

  • Managing Application Supersedence
  • Uninstalling the Excel Viewer Application

Lab : Deploying Windows Store Apps by Using System Center 2012 R2 Configuration Manager

  • Configuring Support for Sideloading Windows Store Apps
  • Configuring a Windows Store App
  • Deploying Windows Store Apps to Users

Lab : Deploying Virtual Applications by Using Configuration Manager

  • Configuring Support for App-V
  • Creating and Deploying Virtual Applications

After completing this module, students will be able to:

  • Describe the application management features of Configuration Manager.
  • Create applications.
  • Deploy applications.
  • Manage applications.
  • Configure and deploy Windows Store apps.
  • Configure and deploy virtual applications.

Module 7: Managing Mobile Devices by Integrating Windows Intune with Configuration Manager

This module explains how to integrate Windows Intune and System Center 2012 R2 Configuration Manager to manage mobile devices. There is no lab following this module.

Lessons

  • Overview of Managing Mobile Devices by Using System Center 2012 R2 Configuration Manager
  • Managing Mobile Devices by Using the Windows Intune Connector
  • Deploying Applications to Mobile Devices
  • After completing this module, students will be able to:
  • Describe mobile device management by using System Center 2012 R2 Configuration Manager.
  • Configure the Windows Intune connector for Configuration Manager.
  • Deploy applications to mobile devices.

Module 8: Maintaining Software Updates for Managed PCs

This module explains how to maintain software updates for PCs managed by Configuration Manager.

Lessons

  • Overview of Software Updates
  • Preparing a Configuration Manager Site for Software Updates
  • Managing Software Updates
  • Configuring Automatic Deployment Rules
  • Monitoring and Troubleshooting Software Updates

Lab : Configuring the Site for Software Updates

  • Configuring and Synchronizing the Software Update Point

Lab : Deploying and Managing Software Updates

  • Determining Software Update Compliance
  • Deploying Software Updates to Clients
  • Configuring Automatic Deployment Rules

After completing this module, students will be able to:

  • Describe the software updates process.
  • Prepare a Configuration Manager site for software updates.
  • Manage the evaluation and deployment of software updates.
  • Configure automatic deployment rules.
  • Monitor and troubleshoot software updates.

Module 9: Implementing Endpoint Protection for Managed PCs

This module explains how to use System Center 2012 R2 Configuration Manager to implement Endpoint Protection.

Lessons

  • Overview of Endpoint Protection in Configuration Manager
  • Configuring and Monitoring Endpoint Protection Policies

Lab : Implementing Endpoint Protection

  • Configuring the Endpoint Protection Point and Client Settings
  • Configuring and Deploying Endpoint Protection Policies
  • Monitoring Endpoint Protection

After completing this module, students will be able to:

  • Describe how Endpoint Protection is used to detect and remediate malware and security vulnerabilities.
  • Configure, deploy, and manage Endpoint Protection policies.

Module 10: Managing Compliance and Secure Data Access

This module explains how to manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices.

Lessons

  • Overview of Compliance Settings
  • Configuring Compliance Settings
  • Viewing Compliance Results
  • Managing Data Access by Using Profiles

Lab : Managing Compliance Settings

  • Managing Configuration Items and Baselines
  • Viewing Compliance Settings and Reports
  • Configuring Remediation in Compliance Settings
  • Using Compliance Information to Create Collections

After completing this module, students will be able to:

  • Describe compliance settings features.
  • Create and deploy configuration items and baselines.
  • View compliance results by using reports and log files.
  • Manage data access by using connection profiles.

Module 11: Managing Client Status, Power Management, and Remote Administration

This module explains how to use Configuration Manager to manage and monitor client activity and health status.

Lessons

  • Configuring and Monitoring Client Status
  • Configuring Power Management
  • Configuring Remote Tools

Lab : Configuring and Monitoring Client Status

  • Configuring and Monitoring Client Communication and Health Status

Lab : Configuring Power Management Settings

  • Applying a Power Management Plan

Lab : Configuring Remote Tools

  • Configuring the Remote Tools Client Settings and Permissions
  • Managing Desktops by Using Remote Control

After completing this module, students will be able to:

  • Configure and monitor client status.
  • Configure power management settings by using Configuration Manager.
  • Configure remote tools to support client activity.

Module 12: Maintaining Configuration Manager Sites And Site Systems

This module explains how to configure site maintenance tasks and perform backup and recovery of a site system.

Lessons

  • Overview of Configuration Manager 2012 Site Maintenance
  • Performing Backup and Recovery of a Configuration Manager Site

Lab : Maintaining System Center 2012 R2 Configuration Manager

  • Configuring Maintenance Tasks in Configuration Manager
  • Configuring the Site Backup Task
  • Recovering a Site from a Backup

After completing this module, students will be able to:

  • Identify Configuration Manager site maintenance tasks.
  • Back up and recover a Configuration Manager site system.