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BPM Process Analysis Methods I (WB009G)

Course Description Schedule Course Outline

Detailed Course Outline

  • Course introduction
  • Business process management (BPM) overview
  • Exercise: BPM assessment part I
  • Exercise: BPM assessment part II
  • Exercise: Case review and BPM
  • Ensuring a process-driven culture
  • Exercise: Process-driven culture assessment
  • Exercise: Case review and process-driven culture
  • Change management tools
  • Exercise: Change management assessment
  • Exercise: Case review and change management
  • Introduction and Blueworks Live hands-on mapping
  • Best practices and tips for discovery and blueprinting
  • Analyzing the process using BPM methodology
  • Exercise: Blueprinting the as-is process
  • Process Value Add Analysis
  • Exercise: Analyzing the as-is blueprint by Value Add Analysis
  • Using a priority matrix as a roadmap for process improvements
  • Exercise: Analyzing the as-is problems and prioritizing improvements
  • Blueprinting the to-be process
  • Exercise: Creating a to-be blueprint
  • Exercise: Preparing user stories for estimation
  • Key performance indicators (KPIs)
  • Exercise: Identifying key performance indicators (KPIs)
  • Importing the to-be process into WebSphere Lombardi Edition
  • Playback Zero
  • Process Optimizer
  • Course summary