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IBM Case Manager 5.2: Integrating Case Analytic tools (F218G)

Course Description Schedule Course Outline

Detailed Course Outline

  • Describe the fundamentals of Case Analyzer services
  • Understand how to expose custom case properties to the Case Analyzer store
  • Describe Online Analytical Processing fundamentals
  • Understand the Analytic tools provided with IBM Case Manager and the reports provided
  • Monitor case activity with IBM Cognos Real-time Monitoring