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IBM Tealeaf Customer Experience 9.0.1 Events and Reports (9F25G)

Course Description Schedule Course Outline

Detailed Course Outline

  • Course Overview
  • Unit 1. Introduction to Event Building
  • Unit 2. Event Conditions
  • Unit 3. Event Values
  • Unit 4. Dimensions and Report Groups
  • Unit 5. Dimension Values to Record
  • Unit 6. Struggle Events
  • Unit 7. Search and Session List Templates
  • Unit 8. Alerts
  • Course Wrap-up