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IBM SPSS Data Collection Administration Telephone for Supervisors - ILT (0M035G)

Course Description Schedule Course Outline

Detailed Course Outline

  • Managing access and rights to the IBM SPSS Data Collection Telephone environment
  • Integrating sample records in a telephone project
  • Understanding Quota´s
  • Adjusting key phone survey settings before data collection begins - including some key dialer components
  • Supervisors learn how to monitor interviews and where appropriate the properties of the dialer that relate to PASW Data Collection Interviewer Phone
  • Monitoring Interviewers, Interviews and the Dialer
  • Perform key steps that relate to project maintenance:
    • Reporting and interpreting telephone performance
    • Reporting on survey data
  • Setting up the telephone room environment to accommodate data collection