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Cisco Unified IM & Presence 10.0 Workshop (UIMP10W)

Course Description Schedule Course Outline

Detailed Course Outline

Cisco Unified IM and Presence and Applications Integration

  • Size and design a presence deployment
  • Understand the product evolution and optimization from previous versions
  • Integrate Cisco Unified IM and Presence with Cisco Unified Communications Manager
  • Deploy Cisco Jabber for deskphone and softphone mode using UC profiles
  • Deploy Cisco Jabber Desktop, Cisco Jabber Mobile, and Third party clients.
  • Integrate Cisco Jabber with Cisco Unity Connection and enable Enterprise Instant Messaging
  • Setup LDAP server as a contact source for number to name resolution
  • Message archiving and compliance
  • Cisco Unified IM and Presence Intercluster-Peers and Federation
  • Troubleshooting most common Issues
  • Introduction to URI Dialing
  • Introduction to Cisco WebEx Meeting Server and Integration for Cisco Jabber
  • Introduction to Cisco Prime Collaboration Provisioning and administration of presence users and devices

Lab Exercises
Configure Cisco Unified IM and Presence

  • Integrate Cisco Unified IM and Presence with Cisco Unified Communications Manager
  • Deploy Jabber for deskphone and softphone mode using LDAP authentication
  • Configure voice messaging integration and desktop sharing
  • Setup LDAP directory search
  • Implement Cisco Jabber on smartphones and tablets (BYOD) and Cisco Jabber in Cisco Unified Communications Manager mode
  • Configure message archiving and compliance
  • Configure Intercluster-Peer and Federation
  • Troubleshoot most common Issues
  • Enable URI Dialing with Cisco Jabber
  • Set up CWMS for Cisco Jabber integration
  • Set up Cisco Prime Collaboration Provisioning to manage Cisco Unified Communications IM and Presence related devices