> > > CPA-TW Detailed outline

Cisco Collaboration Partner Adoption Technical Workshop (CPA-TW)

Course Description Schedule Course Outline

Detailed Course Outline

Module 1 (REQUIRED): Cisco Collaboration Applications System Health Check for Cisco Unified IM and Presence Application deployment. First 4 hours of course.

  • What is a System Health Check?
  • Overview of a “System Health Check” for Unified IM and Presence application deployment.
  • “Red Flags” for Unified IM and Presence application deployment
  • Predeployment System Health Check Lab

Module 2 (OPTIONAL): Cisco Collaboration Jabber Client Troubleshooting. Last 4 hours of course.

  • Post Deployment Jabber Client Troubleshooting
  • Post Deployment Jabber Client Troubleshooting Lab