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Implementing Cisco IP Telephony & Video, Part 1 (CIPTV1)

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Detailed Course Outline

Module 1: Cisco Unified Communications Manager Introduction
  • Overview of the Cisco Collaboration Solution
  • Cisco Unified Communications Manager Functions
  • Cisco Unified Communications Manager Architecture
  • Cisco Unified Communications Manager Models
  • Cisco Unified Communications Manager Redundancy
  • Cisco Unified Communications Manager Servers
  • Cisco Unified Communications Manager Services
  • Cisco Unified Communications Manager Groups
  • Cisco Unified Communications Manager Configuration Elements: Enterprise Parameters
  • Cisco Unified Communications Manager Configuration Elements: Service Parameters
  • Cisco Unified Communications Manager Configuration Elements: Device Settings
  • Comparison of Endpoints Supported by Cisco Unified Communications Manager
  • Endpoint Configuration Elements
  • Cisco Unified Communications Manager User Accounts
  • Types of LDAP Integration: Synchronization
  • Types of LDAP Integration: Authentication
  • LDAP Integration Features: Attribute Mapping
  • LDAP Integration Feature: Filters
  • Overview of Cisco IP Phone Services
  • Cisco IP Phone Services: Deployment Options
Module 2: Dial Plan Introduction and Implementation of Single-Site On-Cluster Calling
  • Dial Plan Overview
  • Dial Plan Components and Their Functions
  • Comparison of Dial Plan Configuration Elements
  • Endpoint Addressing
  • Cisco Unified Communications Manager Call Routing Overview
  • Cisco Unified Communications Call-Routing Logic
  • Addressing Methods and Digit Analysis
  • Variable-Length Patterns, Overlapping Patterns, and Urgent Priority
  • Calling Privileges Overview
  • Calling-Privileges Configuration Elements
  • Partitions and CSSs
  • Partition and CSS Considerations
  • Partition and CSS Configuration
  • Call Coverage Overview
  • Call Hunting
  • Call Hunting Scenarios
  • Call Queuing
  • Call Hunting and Call Queuing Configuration
Module 3: Implementation of Single-Site Off-Cluster Calling
  • PSTN Access Methods
  • TDM Gateway vs. Cisco UBE
  • TDM Gateway Comparison
  • Audio and Video Codec Selection
  • PSTN Numbering Plans
  • MGCP Gateway Implementation Overview
  • MGCP Gateway Support in Cisco Unified Communications Manager
  • MGCP Gateway Implementation Considerations
  • Implement an MGCP Gateway in Cisco Unified Communications Manager
  • Integrate Cisco IOS MGCP Gateways with Cisco Unified Communications Manager
  • Configure Cisco IOS MGCP Gateway Fractional PRIs
  • Path Selection in Cisco Unified Communications Manager
  • Route Groups in Cisco Unified Communications Manager
  • Route Lists in Cisco Unified Communications Manager
  • Digit Manipulation Requirements with Multiple Paths
  • Digit Manipulation Configuration Elements in Cisco Unified Communications Manager
  • PSTN Access Digit Manipulation Example
  • H.323 and SIP Gateway Overview
  • Dial Peer Overview
  • Inbound Dial Peer Selection
  • Discovery 1: Exploring Cisco IOS Gateway Functions
  • Outbound Dial Peer Selection
  • Discovery 2: Exploring Cisco IOS Gateway Functions
  • Digit Manipulation Features
  • Codec Configuration
  • COR Configuration
  • H.323 PSTN Gateway Configuration in Cisco Unified Communications Manager Deployments
  • Dial Plan Design and Documentation
  • Cisco Unified Border Element Overview
  • Protocol Interworking on the Cisco Unified Border Element
  • Media Flows on the Cisco Unified Border Element
  • Codec Negotiation on the Cisco Unified Border Element
  • PSTN SIP Access Overview
  • Configuration Requirements in Cisco Unified Communications Manager
  • Configuration Requirements for the Cisco Unified Border Element
  • Cisco Unified Border Element URI Dialing Overview
  • Cisco Unified Communications Manager URI Dialing Configuration Requirements
  • Cisco Unified Border Element URI Dialing Configuration Requirements
  • Dial Plan Interworking Characteristics
  • Dial Plan Interworking Support
Module 4: Media Resources
  • Media Resources Overview
  • Audio Conferences
  • Video Conferences
  • Transcoders
  • Media Termination Points
  • Annunciators
  • Music on Hold
  • Video on Hold
  • Trusted Relay Points
  • MOH Support in Cisco Unified Communications Manager
  • Unicast and Multicast MOH Characteristics
  • MOH Audio Source Selection
  • MOH Configuration
  • Annunciator Support in Cisco Unified Communications Manager
  • Annunciator Configuration Procedure
  • Media Resource Access Control Overview
  • Conference Bridge Selection
  • Media Resource Access Control Configuration
  • MTP Types and Functions
  • MTP Requirements for SIP Trunks
  • MTP Requirements for H.323
  • MTP Configuration Procedure
Module 5: Audio and Video Conferencing
  • Devices That Support Audio or Video Conferencing
  • Comparison of Audio Conference Bridges
  • Comparison of Video Conference Bridges
  • Conference Bridge Integration Options in Cisco Unified Communications Manager
  • Cisco Unified Communications Manager Software Audio Conference Bridge
  • Cisco IOS-based Conference Bridges
  • Cisco Unified Communications Manager- and Cisco IOS-based Conference Bridge Configuration
  • Cisco TelePresence MSE 8000 Overview
  • Cisco TelePresence MSE 8000 Feature Blades
  • Cisco TelePresence MSE 8000 Capabilities
  • Cisco TelePresence MSE 8000 Feature Blade Configuration
  • Cisco TelePresence Server Overview
  • Integration of Cisco TelePresence Server and Cisco Unified Communications Manager
  • Configuration Example of Cisco TelePresence Server Integration
  • Cisco TelePresence Conductor Characteristics
  • Options for Integrating Cisco TelePresence Conferencing Resources
  • Integration of Cisco TelePresence Conductor and Cisco Unified Communications Manager
Module 6: Quality of Service
  • Issues in Packet-Switching Networks
  • Solutions to Packet-Switching Network Issues
  • Bandwidth Calculations
  • Bandwidth Calculations for Layer 2 Overhead
  • Bandwidth Calculations for Video Calls
  • Three Models of QoS: Best-Effort
  • Three Models of QoS: IntServ
  • Resource Reservation Protocol
  • Three Models of QoS: DiffServ
  • Differentiated Services Code Point
  • Overview of QoS Components
  • Classification
  • Marking
  • Mapping Classes and Markings
  • Congestion Management
  • Congestion Avoidance
  • Policing
  • Shaping
  • Link Efficiency Methods: Compression
  • Link Efficiency Methods: LFI
  • Marking Methods
  • Class-Based Markings
  • Trust Boundaries
  • Mapping Layer 2 CoS to Layer 3 QoS
  • Marking Configuration Example
  • Comparison of Policing and Shaping
  • Class-Based Policing: Single Bucket
  • Class-Based Policing: Dual Buckets
  • Class-Based Policing: Dual Rate
  • Class-Based Shaping
  • Low Latency Queuing
  • Monitoring LLQ
  • Calculating Bandwidth for LLQ
  • Example 1: Single-Rate Single Token Bucket Class-Based Policing
  • Example 2: Single-Rate Dual Token Buckets Class-Based Policing
  • Example 3: Class-Based Shaping
Labs
  • Configuring Cisco Unified Communications Manager Initial Settings
  • Deploying Endpoints and Users
  • Implementing Endpoint Addressing and Call Routing
  • Implementing Calling Privileges
  • Implementing Call Coverage
  • Implementing PSTN Calling Using MGCP Gateways
  • Implementing PSTN Calling Using H.323 Gateways
  • Implementing PSTN Calling Using SIP Trunks Through Cisco Unified Border Element
  • Using Cisco Unified Border Element for URI Dialing
  • Implementing Annunciators and MOH
  • Implementing Conference Bridges
  • Implementing Cisco TelePresence Conductor