BPM Process Analysis Methods I (WB009G)
This basic course is for all project team members involved in definition, implementation, and administration of a process solution, and provides in-depth knowledge for team members who serve in the BPM Analyst role.
There are no prerequisites for this course.
This course is also available as self-paced virtual (e-learning) course BPM Process Analysis Methods I (ZB009G). This option does not require any travel.
In this course, you will learn about business process management (BPM) process analysis and improvement methods and techniques, and how to make your organizations and business units process-oriented.
This interactive course uses a collaborative learning environment to teach best-practice processes that help organizations with the decomposition of a business unit or group within an enterprise. The course also offers hands-on demonstrations and a predefined case study exercise that are designed to reinforce the concepts and skills covered in the lectures.
The course begins with an overview of business process management and change management concepts. You will learn about managing upstream and downstream impacts and the cross-functional importance of processes to the overall objectives of an organization. The course explains important concepts and activities such as process analysis, process improvement, working with as-is and to-be processes, Business Process Modeling Notation (BPMN), and identifying and working with key performance indicators (KPIs).
In addition, the course introduces you to IBM Blueworks Live, which is a software as a service (SaaS) offering that can help organizations quickly document and improve business processes by enabling collaboration and process automation in a secure, cloud-based environment.
For information about other related courses, visit the IBM Training website: http://www.ibm.com/training