IBM SmartCloud Control Desk 7.5 Foundations (TP350G)
This basic course is for implementers and administrators of IBM SmartCloud Control Desk.
There are no prerequisites for this course.
This course introduces you to the fundamental concepts of managing IT assets, service requests, and changes in your IT environment using IBM SmartCloud Control Desk. You learn how managing these processes with a unified solution provides significant advantages to your organization. Through instructor-led discussion, demonstrations, and hands-on labs, you learn how to plan a deployment, perform basic configuration, and navigate IBM SmartCloud Control Desk.
Please see below our alternative, English language, FLEX™ course option