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IBM Tealeaf Customer Experience 9.0.1 Advanced Reports and Dashboards (9F26G)

Kursbeschreibung Kurstermine Detaillierter Kursinhalt

Detaillierter Kursinhalt

  • Course Overview
  • Unit 1. Introduction to Advanced Reporting
  • Unit 2. Top Movers
  • Unit 3. Business Process Scorecards
  • Unit 4. KPI Scorecards
  • Unit 5. Dashboards
  • Unit 6. Report Templates
  • Review and Summary