> > > HCSF Detaillierte Beschreibung

Hosted Collaboration Service Foundation (HCSF)

Kursbeschreibung Kurstermine Detaillierter Kursinhalt

Detaillierter Kursinhalt

Module 1: HCS Solution Overview
  • Describe the purpose and benefits of HCS and describe the main purpose of each component part of an HCS implementation, including data center, fulfillment, management, applications and aggregation.
  • Describe the Cisco Data Center Version 2 architecture used by HCS.
  • Describe redundancy capacities in the data center.
  • Describe the main purpose of Cisco Unified Communications Manager, Cisco Unity Connection, and Cisco Unified Presence Server (instant messaging).
  • Review Cisco Unified Communications application redundancy.
  • Describe a “pure hosted,” extender, remotely managed and private cloud HCS deployment model.
  • Discuss the customer benefits and scenarios suited to each architecture.
  • Locate the documentation available for HCS.
  • Describe and use the documentation available for HCS.
Module 2: HCS Aggregation Layer
  • Describe the HCS aggregation layer principle purpose.
  • Describe the difference between local and central breakout.
  • Explain a session boarder controller’s role in an HCS network.
  • Describe how Cube SP and Perimeta connect the service provider network.
  • Describe the differences between Cube and Perimeta.
  • Describe the options for emergency calling.
  • Describe the principles of lawful intercept.
  • Describe the network components used for Cisco Collaboration Edge Architecture.
  • Describe the call flow and use cases for Collaboration Edge Architecture.
  • Describe the call flow and use cases for mobile and remote access.
  • Describe the call flow and use cases for Cisco Jabber® Guest.
  • Describe session boarder controller redundancy and capacity capabilities.
  • Describe Collaboration Edge Architecture redundancy and capacity capabilities.
  • Describe how session boarder controllers are licensed.
  • Describe how collaboration edge infrastructure is licensed.
Module 3: HCS Service Fulfillment Layer
  • Describe the purpose of the HCS fulfillment layer of an HCS environment.
  • Recall the tools used to in the fulfillment layer of an HCS environment.
  • Describe where data is stored in an HCS implementation.
  • Describe the role and information flow of the Cisco Unified Communications Domain Manager in an HCS environment.
  • Access the self-service portal and administer a user.
  • Describe how Cisco Unified Communications Domain Manager is integrated with Lightweight Directory Access Protocol (LDAP).
  • Describe how Cisco Unified Communications Domain Manager is integrated with single sign-on (SSO).
  • Describe how redundancy and disaster recovery is provided for Hosted Collaboration Mediation Fulfillment servers.
  • Describe how redundancy and disaster recovery is provided for Cisco Unified Communications Domain Manager servers.
  • Describe the licensing model for HCS.
  • Describe the difference between management and application licenses.
Module 4: HCS Conferencing
  • Describe the options available for Cisco phone, TelePresence® and room-based TelePresence systems.
  • Describe the Cisco Collaboration Meeting Rooms (CMR) solution.
  • Describe the architecture used by HCS to connect to CMR.
  • Describe how CMR is licensed in and HCS environment.
  • Describe large enterprise options for conferencing.
  • Describe the call flows for CMR.
  • Describe redundancy and licensing for large enterprise conferencing solutions.
  • Describe Lync integration architecture, licensing and redundancy.
Module 5: HCS Assurance and Reporting
  • Describe the monitoring capabilities provided by Hosted Collaboration Mediation Fulfillment.
  • Describe the main features of the Cisco Prime™ Collaboration Assurance in and HCS network.
  • escribe how Cisco Prime Collaboration Assurance is integrated with an HCS environment.
  • Log into Cisco Prime Collaboration Assurance and view main summary pages and specific devices in the Device Work Center.
  • View alarms and call statistics.
  • Describe the licensing model for Cisco Prime Collaboration Assurance in a HCS environment.